Introduction
This Privacy Policy outlines how [Massage Center Name] (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of our clients. We are committed to maintaining the confidentiality and privacy of our clients’ personal data and adhere to applicable data protection regulations.
1. Information We Collect
- Personal Information: When clients schedule appointments, we collect personal information, such as name, contact details, date of birth, and any health-related information necessary to personalize services.
- Payment Information: For billing purposes, we collect payment information like credit card details, which is processed through secure payment channels.
- Usage Information: We may collect data on how clients interact with our website, booking systems, or other online services (e.g., browser type, IP address, cookies).
2. How We Use Personal Information
We use personal data for the following purposes:
- Service Provision: To book and provide our massage and wellness services according to client preferences.
- Personalization: Using health and treatment history to recommend suitable services.
- Communication: To send appointment reminders, updates, promotions, or service changes.
- Billing and Payments: To process and manage payments securely.
- Analytics: To understand how clients use our services and to improve the quality of our offerings.
3. Data Sharing and Disclosure
We do not sell or rent personal information. We may share information:
- With Service Providers: Such as payment processors, IT support, or email communication providers, who are bound by confidentiality agreements.
- For Legal Reasons: If required by law or to protect our rights, we may disclose personal information to legal authorities.
4. Data Security
We implement robust security measures to safeguard personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encryption for sensitive information, and regular security assessments.
5. Client Rights and Choices
Clients have rights concerning their personal data:
- Access: Clients may request access to their personal data held by us.
- Correction: Clients can request that inaccuracies be corrected.
- Deletion: Clients may request deletion of their information, subject to legal and operational limitations.
- Opt-Out: Clients may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, billing information is retained to comply with financial regulations.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance the user experience, remember client preferences, and track service usage. Clients can adjust their browser settings to refuse cookies if preferred.
8. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from minors without parental consent.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our privacy practices. Clients are encouraged to review this policy regularly.
10. Contact Us
For questions about this Privacy Policy or requests regarding personal information, please contact us at:
[Queenlee Spa]
Email: [info@queenleemassage.spa]
Phone: [+977-9763497783]
Address: [Boudha Gate 6 G-Cafe Opposite Side Kathmandu Nepal]